The Campaign lets you interact with the guest at different points throughout the Guest Journey.
This requires an integration with your hotel’s Property Management System (PMS).
To create a Campaign, select Campaigns in the menu on the left side of the screen
Or point your browser at: https://platform.bookboost.io/#/campaigns
When building your campaign, the first thing you need to do is set the Trigger, which will determine when in their journey a guest will receive the message.
There is a selection of pre-made triggers to choose form, alternatively you can make your own by using the advanced options.
You will find an in-depth walkthrough of the Trigger here: Trigger
The next step is to compose the Content.
You can make custom templates based on channel and language. There is an option to change the Channel preferences which you can read about here: Channel Preferences
You will find an in-depth walkthrough of the Content here: Content
The next step is to choose the Audience(s) to whom the message will be sent.
If you would like all guests to receive the campaign, simply leave the audiences empty.
You will find an in-depth walkthrough of the Audiences here: Audiences
The last step is to name your campaign and publish it. Here you can review your work and see previews for each channel and language.
You may choose to publish your campaign as Inactive if you do not want to start scheduling messages immediately.