Today, with thousands of hotels operating in the same city where your property is, the battle for direct bookings is fiercer than ever. OTAs reign supreme, often swallowing a hefty chunk of your revenue with each reservation.

So, how do you break free and capture more guests booking directly with your hotel? The answer lies in a multi-pronged approach. You need to showcase the value of booking directly instead of using an OTA.

‍Elevate your marketing game
‍Rethink your assets (website, social media accounts, etc.) to showcase an experience instead of merely rooms or apartments.

‍Use your guest data to build connections
‍Create campaigns to specific audiences, showcase your unique offerings, and highlight the advantages of booking directly - think exclusive deals, flexible cancellation policies, and personalised experiences.

‍Reengage OTA bookers
‍Contact them with incentives that encourage them to come back to your property and book direct on their next stay. Incorporate them to your database and work on increasing loyalty.

‍Foster genuine connections‍
Either on your website or on social media, respond promptly to inquiries and deliver an excellent customer service. Remember, guests seek trust and value. Demonstrate both by offering transparent pricing, local recommendations, and a commitment to exceeding expectations.

Now, imagine amplifying your efforts with powerful tools.
‍Bookboost, equipped with a Multi-Channel CRM and Unified Inbox, empowers you to do just that. Streamline communication, personalise guest interactions, and gain valuable insights to further optimise your strategy.