Bookboost for Mid-Sized Hotel Groups

The right partner for your mid-size hotel group

Simplify Data, Strengthen Brand

Centralise data for consistent guest experiences

Mid-sized hotel groups often have solid tech in place, but when guest data is spread across different systems, it’s tough to get a full picture of what guests really want and how they behave.

Without all that information in one place, delivering standout experiences and building loyalty becomes a serious challenge. As hotel groups expand, the risk of brand inconsistencies creeps in, and guest communication can quickly become a time-consuming task.

These are just a few of the hurdles mid-sized hotel groups deal with every day, and Bookboost has created the right combination to help them achieve their goals and overcome the challenges.

Great Results

With Bookboost, mid-sized hotel groups experienced these results

Partnering with our solutions has enabled hotels to achieve remarkable improvements in their operations and revenue.

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55%

Increase of direct booking

8-11%

Rise of guest reviews

17%

Improvement on guest satisfaction

9x

more conversion in your marketing campaigns

Meet the industry’s leading hospitality CRM

Bookboost is a CRM designed for hospitality that provides hoteliers with accurate data, deep guest insights and effective marketing campaigns across the entire guest journey. With Bookboost, gain a 360° view of each guest and deliver personalised experiences across properties to enhance customer lifetime value.

A powerful CDP to unlock the full potential of your data

Workers spend an average of twelve hours a week "chasing data" from different platforms. Twelve hours that could be better used on valuable tasks. With our hotel customer data platform, you can easily collect, clean and enrich your guest data without any manual work.

Our CDP consolidates guest data like booking history, preferences, interactions, feedback, and more across systems to give you a deeper understanding of your guests and help you to make data-driven decisions for your business.

Guest data from the CDP will nurture the CRM, Unified Inbox and Guest App, ensuring you always have access to the right guest profile and you can use guest data for immediate, personalised communication across all channels - without needing separate tools.

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Plus, our Open API lets you connect other systems, enabling efficient data exchange.

Open API

Match & merge to clean guest data

Automated data exchange

Ready to clean your guest data and make it work for you?

We've got you covered! Let Bookboost show you how to achieve that effortlessly with automation. Talk with us and start building a contactless guest journey today.

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Connect with loyal guests like never before

Higher loyalty lead to more repeat bookings and long-term profitability. But how do you engage effectively with your loyal guests?

With Bookboost, you can identify your most loyal guests and learn about their preferences and booking history. You can answer questions such as what drives repeat visits, what services they like best, and what experiences they value most.

Leverage these valuable insights to create targeted campaigns based on different loyalty levels, offering each guest a personalised experience. You can also track and analyse campaign performance to refine your strategies and continuously grow guest loyalty.

Insights from guest segments

Targeted marketing campaigns

Create unlimited customised audience groups

Personalisation at scale to boost customer lifetime value

Forget about spending hours finding ways to personalise your marketing campaigns. With our personalisation tokens, you can easily insert guest details without any manual work. And with our guest profiles and guest audiences, you can get all the insights needed to create killer content that resonates with your guests.

Track each campaign's performance and analyse each guest’s lifetime value to understand their contribution to your business. By evaluating total spending, past visits, engagement, and additional services, you can focus your efforts and resources on guests with the most growth and profit potential, shaping a more effective business strategy.

If the amount of work worries you, you can relax. With Bookboost, save templates and share them across properties to ensure consistent communication without any added workload.

Multi-property data

Personalisation tokens for targeted marketing

Lifetime value report per guest

From People Like You

This is what our customers think of Bookboost

“Based on the connection between Bookboost and our PMS Shiji, we’re able to really build advanced filters in Bookboost for the audience. Shiji gives us a lot of different data points about our guests, and you can neatly render them in Bookboost. For example, that enables me to target group guests of a certain nationality within a certain environment.“
Lucas Höfer
Group Director Systems & Innovation Management, Ruby Hotels

Looking to scale personalised guest communication and drive loyalty?

Bookboost has you covered. Let us show you how to keep your guests returning.

Let’s solve all your questions

Learn more about Bookboost and its advantages.

How does Bookboost integrate with my current systems?

Bookboost's open API provides hotels with the flexibility to seamlessly integrate the platform with their existing systems. We are compatible with 80+ PMS in the market.

Does Bookboost support real-time data updates across all properties?

Yes, Bookboost’s centralised platform allows hotel groups to access and manage guest data from multiple properties in real time, ensuring that guest profiles, preferences, and communication histories are always up-to-date and consistent.

Is Bookboost scalable as our hotel group expands to more properties?

Bookboost is fully scalable. Its flexible infrastructure is designed to grow with your business, allowing you to easily add new properties, users, and integrations without compromising performance or efficiency.

How does Bookboost ensure the security of guest data across multiple properties?

Bookboost ensures the security of guest data through a robust set of security measures designed to protect sensitive information and maintain compliance with data protection regulations, such as GDPR and access control.

How user-friendly is Bookboost, especially for teams with varying levels of technical expertise?

Bookboost is designed with a simple, user-friendly interface, ensuring even non-technical staff can quickly learn the platform. We also offer training and support, from onboarding sessions to an online resource library, to help teams get up to speed fast.

Still have questions?

Contact our team for further assistance.

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