Today, many hospitality brands want to deliver a more personalised experience while keeping a small team and without many platforms.
On the other hand, brands that operate without any staff on-site also want to deliver a highly personalised guest journey that sets them apart from the competition.
Although personalising the guest journey with limited resources might sound difficult, the truth is it doesn’t have to be. Bookboost is designed to help you create a unique guest experience from the first day.
Bookboost is designed for hospitality, to help hoteliers consolidate their customer data and start using it without any hassles.
Deliver consistent communications from pre-stay to post-stay
Send messages via different channels to reach more guests
Create guest segments and send relevant messages to every audience
Sending one message on arrival day doesn't feel personal. With Bookboost, you can plan, automate and deliver every message, from pre-stay to post-stay without needing extra resources.
The guest journeys in Bookboost are not set in stone. You can choose the audience, the channel and the moment and then automate it all to save time and increase efficiency.
Automating your communications frees up time for your team and ensures messages reach guests at the right time, creating a more personalised experience for every guest.
Learn more about how Bookboost can help your property get better results and deliver a more personalised guest experience
Personalising the guest experience means reaching guests where they are. And not all of them use email. With Bookboost, you can send SMS, WhatsApp and emails, all from the same platform and without extra effort.
In our Multi-channel CRM, you can plan and schedule all your campaigns, no matter the channel, allowing you to keep a complete overview of everything that happens in your property.
Multi-channel communication brings 9x more conversion and builds more value than using only email. To personalise even more, our personalisation tokens allow you to add the guests' details without having to spend extra effort or time on it.
Boring and generic messages won't make your brand stand out. With Bookboost, you can create unlimited guest audiences to deliver messages filled with relevant information.
High-spenders, OTA bookers, families with children, business travellers, and more. You can cater to all of them with messages and offers that get their attention and generate more conversions.
When creating an audience, you will be able to learn more about those guests and their preferences, helping you to tailor your messages properly.
Are you ready to increase your revenue and build lasting guest relationships? Take the first step today.
Learn more about Bookboost and its advantages.
Bookboost is your canvas, you can personalise and design your guest journeys as much as you want. Not only the text but the colors, images, fonts, and more. So you can create unique messages for your unique guests.
Yes, besides sending your guest journeys, you can create different campaigns like newsletters, Christmas offers, special occasion discount, and more. As with other emails, you can personalise everything you want.
Bookboost offers triggers based on reservation data. For example: at the booking moment, a specific amount of days before the arrival date, on the departure date, and more. You can customise these to fit your guest journeys, and you can also create your own triggers using our Open API.
Absolutely, Bookboost was built for multi-property hotels. The functionalities in the platform make multi-property communication easier than ever. You can share templates across properties, share guest journeys, and monitor how everything goes without having to spend hours tracking data.
Bookboost's open API provides hotels with the flexibility to seamlessly integrate the platform with their existing systems. We are compatible with 80+ PMS in the market.
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