Marketing Automation

Automate Guest Campaigns:
Pre-arrival to Post-stay

Manually taking care of all your communication with guests is in the past. With Bookboost, you can schedule every message and create automated guest journeys that run on their own.

Campaign examples

Three real campaigns, fully automated

Pre-arrival

Room upgrade offer

  • 3 days before check-in
  • Email
  • Automatic
Welcome

Check-in link

  • Arrival day
  • WhatsApp
  • 10:00 AM
Post-stay
How was your stay, Emma?
We would love to hear about your visit. A quick rating takes under a minute.
Leave a review

Review request

  • 24h after checkout
  • Email
  • Automatic

Benefits of automating your guest communication with Bookboost

01

30+ triggers built for hospitality

Booking, arrival, checkout, post-stay

02

2 hours back per employee, daily

Stop manually sending the same message

03

SMS, WhatsApp, Email in one flow

Reach guests where they actually read

04

One builder, every property

Consistent campaigns across your portfolio

Easily automate your guest journey

Forget about manually sending the same message to every guest every day!

In just a few steps, you can automate every message. From booking confirmation to check-out instructions and all the relevant touchpoints in between, you choose what to send and Bookboost handles the execution of your workflows.

You will deliver timely and personalised communications and reduce human errors, while gaining extra time to focus on more relevant tasks.

Guest journey builder

Pre-stay, in-stay & post-stay

Multi-channel automation

Personalisation tokens to save even more time

Tired of writing the same message every day? Or manually updating guest details? With Bookboost, you can forget about it.

By inserting personalisation tokens, they will automatically update with each guest's specific information, having the campaign ready to send in seconds.

In addition, our low-code approach makes it easier than ever to personalise the content. This means your messages are instantly tailored for each guest, without any extra effort.

+100 tokens

Drag & drop builder

Coloured token verification

Triggers that make sense for hospitality

Automate your campaigns based on the key moments of the guest journey and reach guests at the perfect time.

With Bookboost, you can use triggers based on the reservation details. Either after a booking is made, a specific number of days before or after check-in, or on the arrival day, our system handles it all. 

Additionally, you can create custom journeys using your own triggers via our open API. For example, sending an email confirmation every time a customer signs up for your newsletter.

This ensures communication is timely across the entire guest journey and reduces the manual tasks for your team.

Reservation-based triggers

API triggers

Guest journey approach

Meghan Dinegar, General Manager at Yours Truly Munich
My goal is that all of my team's tasks can be automated but is so personalised that our guests don't even realise it.
Meghan Dinegar General Manager
1-2 hours saved every day Read the full story

Take your email marketing to the next level

Email marketing is key in hospitality but only if done correctly.

Let’s deliver an amazing experience

Are you ready to increase your revenue and build lasting guest relationships? Take the first step today.