Every guest is a unique customer. With Bookboost, you can access to all relevant information to provide better service and build an unforgettable stay.
Deeply understanding your guests leads to more personalised service
All information of a guest, across properties, at a glance
Quickly access all relevant data for a specific guest in one click
Use the right insights to create personalised experiences that resonate more with guests
Gain a complete understanding of each guest with centralised master profiles. A master profile consolidates all relevant information about a guest into a single, unified profile. It aggregates data from our CDP, CRM, Unified Inbox and Guest App.
You can easily view their booking history, including in which property they stayed and how much they spent, along with any feedback, notes or tasks assigned. Easily identify the group to which the guest belongs, providing you with valuable context for personalised service. This holistic view allows your team to access all relevant information in one place and in a few clicks, helping them to provide better service.
Multi-property data
Demographic data & preferences
Historical and reservation data
Explore each guest’s communication journey with a detailed overview of all the campaigns and touchpoints they’ve received. You can easily track when and how they interacted with your marketing efforts, giving you valuable insights into their preferences and engagement levels, understand which channels and messages works best. All without having to go through different sections of the platform.
Communication campaigns
Customer journey activity
Form submissions like check-in, check-out, or any processes
Get a clear picture of each guest contribution to your business by analysing their lifetime value. Take into account their total spend, past visits, engagement and additional services. By knowing the lifetime value of each guest, you can prioritise your efforts and resources towards those who offer the most potential for growth and profitability, contributing to your business strategy.
Total spend per guest
Data overview and comparison
Reports per guest
Loyalty works different on each property. Bookboost helps you to enhance loyalty with precision and care.
Are you ready to increase your revenue and build lasting guest relationships? Take the first step today.
