Automation that enables personalisation: Secrets from Hoteliers

  • March 27, 2025
  • 2:00 PM
  • 45 min
  • Online

Automation can feel overwhelming. But when used effectively, it becomes a powerful tool for delivering personalised guest experiences.

In this webinar, Yours Truly Hotel and Gambino Hotels will share how they’ve successfully integrated automation to enhance, not replace, human touch in hospitality.

What you'll learn:

- How to apply personalisation at scale

- Which low-value adding touchpoints can be automated

- Best practices for onboarding staff to the use of automation & personalisation

Who is joining?

Panellists:

- Carsten Werblow, Head of Operations at Gambino Hotels

- Julia Schröder, Sales Director DACH at Bookboost

- Meghan Dinegar, General Manager at Yours Truly Hotel

Join us to explore real-world examples of automation done right in hospitality.

Event highlights:
Organised by:

Register for this event here: