Watch the full webinar to get a hands-on, practical guide to turning guest data into better decisions, smoother operations, and stronger guest relationships—without overwhelming your team.
Guest data is more important than ever in hospitality today. For personalisation, efficient interactions, smooth operations… and pretty much for every area of your hospitality business.
But, understanding how to use that data to get better results can be overwhelming. How can you transform all that information into actionable insights that actually grow your business?
In this session, industry experts walk you through the most common data challenges hotels face, explain the role of tools like CDPs, and share real-life strategies for using guest data to drive meaningful results.
Whether you’re just starting to harness guest data or looking to elevate your current efforts, this session will empower you to turn data into a competitive advantage.
- How to overcome the most common challenges around data
- How to use guest data to drive CLTV
- Real-world examples of hotels using CDPs to increase guest loyalty and revenue
This is more than just theory—it’s a practical roadmap for turning hotel data into a competitive edge.
- Willem Rabsztyn, CEO and Co-founder at Bookboost
- Tobias Koehler, Founder at Hotel Tech Solutions
- Ilse Kous, Director of Operations at Bookboost
- Thibault Catala, Founder & Managing Director at Catala Consulting
