A CRM to get better results for your hotel

Bookboost is all your team needs to easily communicate with guests and build efficient operations.

Hospitality Engagement Platform

A smart platform created for modern hospitality

Forget about tools that are difficult to use. Bookboost collects, structures and enriches your guest data, enabling you to create guest journeys and send the right message at the right time.

Understand & organise your guest data

Clean your data, eliminate duplicates, and organise it to extract valuable insights about your guests.

Reach guests using smart segmentation

Identify your high-spenders, first-timers, returning guests, and more, and reach them with the right message.

Automate your marketing operations

Use automation, workflows and templates to reduce manual work and save valuable time.

Deliver top-notch customer service

Gather all your messages into one platform and use smart features to instantly reply to your guests, saving up to 2 hours per day.

Our Core Products

Powerful tools for every team

Bookboost consolidates and optimises customer data from all sources, empowering teams to effortlessly communicate with guests throughout the guest journey.

Multi-Channel CRM

A CRM for personalised guest communication

Gain a better understanding of your customers and deliver personalised messages from pre-stay to post-stay.

Design your guest journeys easily and in short time.
Create audiences and send different messages to each guest.
Schedule and automate your messages to save time.
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Unified Inbox

One platform to handle all your incoming messages

Gather all your communications in one inbox and effectively engage with guests while saving time and effort.

Give guests a quick and accurate response.
Forget about switching between messaging platforms.
Don't lose track of any incoming messages.
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Guest App

One app for a complete and effortless experience

Give your guests all the resources they need to have a smooth and easy stay.

Share all relevant information about their stay and your property
Implement a smooth online check-in and check-out
Get their feedback and empower your offerings
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What our customers say

These are the results Bookboost can generate

STAYERY

“Bookboost is ideal for anyone striving to exceed with guest communication and looking to enhance the customer journey.”

Laura Neuberger, Head of Marketing

CAPSULE HOTEL

“For us, an automated guest journey is a crucial point because we don't have a reception at our Hotel in Lucerne. This basically means that the customer journey has to be perfect in order to automate it. And that's what I see now with Bookboost.”

Hendrik Renken, Project and Account Manager

YOURS TRULY

“We’ve seen a big increase in repeat guests ever since we started to use Bookboost. We’ve seen an increase in positive feedback and reviews as well. Guests feel like they’re bonding with the team and forming a connection with the hotel.”

Meghan Dinegar, General Manager

Platform Overview

How it works?

Having a CDP at its core, Bookboost integrates and enriches data from multiple sources to provide a unified view of the guest, enabling precise targeting and personalised marketing through our CRM, Unified Inbox & Guest App.

Blog

Our latest posts

Tools and strategies that help you grow.

Guest Experience
Personalisation Revolution: How to use a hotel CRM to personalise the guest experience
Personalisation in your hotel doesn't need to take all of your time. Let's explore practical ways to personalise the guest experience without spending hours on it.
Daan de Bruijn
November 5, 2024
6 min
Hotel Marketing
Beyond the basics: 7 digital marketing trends for hotels in 2025
If you want to stay competitive and attract more guests, these 7 innovative digital marketing trends are ones you can’t ignore.
Johanna Bernuy
October 31, 2024
5 min
Hotel Marketing
7 mistakes hotels should avoid when sending emails to guests
Avoid these mistakes and create emails for guests that drive more conversions and make your hotel stand out.
Johanna Bernuy
November 6, 2024
4 min

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