A CRM to get better results for your hotel

Bookboost is all your team needs to easily communicate with guests and build efficient operations.

A CRM to turn every hotel guest into a loyal guest

Bookboost makes your communication more efficient so you can spend more time creating meaningful interactions with your guests.

Guest experience managers

Create an experience that makes your guests happier than ever

Guest experience managers

Check-in & out

Feedback

Loyalty

Front desk teams
Spend less time answering messages from guests
Marketing managers

Create personalised campaigns that increase conversion and revenue

4.9
+200 reviews on HTR
Are you ready?
Our Core Products

Powerful tools for every team

Bookboost is all your team needs to easily communicate with guests and build efficient operations.

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+4000 users worldwide

Multi-Channel CRM

Gain a deeper understand of your guests with a CDP. Consolidate all your customer data into one single source of truth and make better business decisions.

Organise guest data and extract valuable insights about your guests.

Get rid of duplicated profiles and grammar mistakes to ensure accuracy.

Import and export data without any manual hassle.

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+4000 users worldwide

Unified Inbox

One platform to handle all your incoming messages. Gather all your communications in one inbox and effectively engage with guests while saving time and effort.

Give guests a quick and accurate response.

Forget about switching between messaging platforms.

Don't lose track of any incoming messages.

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+4000 users worldwide

Guest Web App

One app for a complete and effortless experience. Give your guests all the resources they need to have a smooth and easy stay.

Share all relevant information about their stay and your property.

Implement a smooth online check-in and check-out.

Get their feedback and empower your offerings.

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+4000 users worldwide

Customer Data Platform

Gain a deeper understand of your guests with a CDP. Consolidate all your customer data into one single source of truth and make better business decisions.

Organise guest data and extract valuable insights about your guests.

Get rid of duplicated profiles and grammar mistakes to ensure accuracy.

Import and export data without any manual hassle.

Our Customers

These are the results Bookboost can generate

“For us, an automated guest journey is a crucial point because we don't have a reception at our Hotel in Lucerne. This basically means that the customer journey has to be perfect in order to automate it. And that's what I see now with Bookboost.”
Hendrik Renken
Project and Account Manager, Capsule
“Bookboost is ideal for anyone striving to exceed with guest communication and looking to enhance the customer journey.”
Laura Neuberger
Head of Marketing, Stayery
“We’ve seen a big increase in repeat guests ever since we started to use Bookboost. We’ve seen an increase in positive feedback and reviews as well. Guests feel like they’re bonding with the team and forming a connection with the hotel.”
Meghan Dinegar
General Manager, Yours Truly
“For us, an automated guest journey is a crucial point because we don't have a reception at our Hotel in Lucerne. This basically means that the customer journey has to be perfect in order to automate it. And that's what I see now with Bookboost.”

Hendrik Renken

Project and Account Manager, Capsule

“Bookboost is ideal for anyone striving to exceed with guest communication and looking to enhance the customer journey.”

Laura Neuberger

Head of Marketing, Stayery

“We’ve seen a big increase in repeat guests ever since we started to use Bookboost. We’ve seen an increase in positive feedback and reviews as well. Guests feel like they’re bonding with the team and forming a connection with the hotel.”

Meghan Dinegar

General Manager, Yours Truly

Hospitality Engagement Platform

A smart platform created for modern hospitality

Forget about tools that are difficult to use. Bookboost collects, structures and enriches your guest data, enabling you to create guest journeys and send the right message at the right time.

Understand & organise your guest data

Clean your data, eliminate duplicates, and organise it to extract valuable insights about your guests.

Reach guests using smart segmentation

Identify your high-spenders, first-timers, returning guests, and more, and reach them with the right message.

Automate your marketing operations

Use automation, workflows and templates to reduce manual work and save valuable time.

Deliver top-notch customer service

Gather all your messages into one platform and use smart features to instantly reply to your guests, saving up to 2 hours per day.

What our customers say

These are the results Bookboost can generate

STAYERY

“Bookboost is ideal for anyone striving to exceed with guest communication and looking to enhance the customer journey.”

Laura Neuberger, Head of Marketing

CAPSULE HOTEL

“For us, an automated guest journey is a crucial point because we don't have a reception at our Hotel in Lucerne. This basically means that the customer journey has to be perfect in order to automate it. And that's what I see now with Bookboost.”

Hendrik Renken, Project and Account Manager

YOURS TRULY

“We’ve seen a big increase in repeat guests ever since we started to use Bookboost. We’ve seen an increase in positive feedback and reviews as well. Guests feel like they’re bonding with the team and forming a connection with the hotel.”

Meghan Dinegar, General Manager

Platform Overview

Ok, but how it works?

The strengths of the CRM combined with the Unified Inbox allow hotels to completely take care of both outbound and inbound communications.

CRM

Centralise and streamline all guest interactions and data to enhance personalised experiences and drive customer loyalty.

CDP

Integrate and enrich data from multiple sources to provide a unified view of the guest, enabling precise targeting and personalised marketing.

Our Blog

Resources and strategies for growth

Guest Journey
Stop overwhelming them: 5 steps for balanced hotel guest journeys
Create unforgettable guest journeys that don't overwhelm your hotel guests. Discover how to do it in this article.
Anna Randow
January 15, 2025
5 min
Guest Experience
Guest loyalty: 5 reasons why your hotel guests are not coming back
The guests check in, check out, and you never hear from them again. Does it sound familiar?
Johanna Bernuy
January 17, 2025
6 min read
Guest Experience
3 ways targeted upselling can transform guest experiences
UpsellGuru tells us three ways you can leverage personalisation to build upselling strategies that are bulletproof.
Johanna Bernuy
January 14, 2025
6 min

Let’s deliver an amazing experience

Are you ready to increase your revenue and build lasting guest relationships? Take the first step today.

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