Resources and insights

Discover how to elevate your guest experience in 2024!

Learn to personalise your communications and get the best tips to create a guest journey that truly captures your customers, boosting loyalty and revenue.

Get to know 6 Best ways to deliver real value to guests.

Learn how to boost bookings using the free tool: Google's free organic links.

Wonder how to effectively reach your guests? Implement these strategies!

Understand why and how to be customer-obsessed in hospitality.

Learn how to build a winning hotel tech stack for 2024.

With these tips, you will create a pre-arrival plan that will boost your property’s revenue and guest satisfaction.

Learn the best practices to help you automate your tasks in your hotel and save time on your property.

Read the interview with Daan by Revfine.

Integrating a PMS and CRM in hotels streamlines data, boosts revenue, and enhances guest experiences. Discover how to leverage it.

Your website can be a direct-bookings-generating machine! Use these tips and you will see a change.

Data is essential for success in hospitality. Discover the different ways to use it to grow revenue in your property.

Explore the latest trends within marketing, revenue Management & upselling.

Looking to implement a CRM in your hotel? Then these are the things you should pay attention to when choosing it.

Transactional marketing prioritizes short-term sales. Relationship marketing builds loyalty through personalisation and more. Discover how to use it.

After the stay is over, the guest journey doesn't end. Learn more about how to foster guest loyalty using these strategies.

Enhance guest satisfaction: Personalized pre-stay messages for memorable experiences and loyalty

Download a template of a guest journey, get ideas on valuable touchpoints and adapt it to your brand.

Trying to succeed in hotel marketing without the right tools is nearly impossible. Discover how a CRM can make your life easier.

To measure guest loyalty, you need the right KPIs. Learn what are they and how to use them.

OTAs give you exposition, but direct bookings are key for your brand. Use these strategies to increase them.

A Customer Data Platform (CDP) can provide the necessary insights into customer behaviour that are crucial for driving business performance.

Bleisure travel is on the rise! Discover how to adapt your offering to capture this target and grow your business.

Guest loyalty plays a key role in hotels. Make sure your guest loyalty program stands out from the crowd with these ideas.

Automation can help you save time and reduce manual work. Let's explore 5 triggers you can use in your hotel marketing communications.

Guest loyalty is key for hoteliers. In this ebook, get all the tactics you need to make your guests come back a second time to your hotel.

In an industry as competitive as hospitality, creating a seamless guest journey is essential for hotels. Here is a step-by-step recap on how to do it.

A hotel's best asset to generate revenue is guest data. In this guide you will discover how to use it to grow your numbers, guest loyalty and satisfaction.

Guest satisfaction is critical to getting good reviews and returning guests. And technology can be your ally to help it rise. Don't miss out on these 5 tactics.

A CRM is key for your property, not only to help your staff but to generate more revenue. Let's look into 6 ways you can use it to increase profit.

New booking behaviours on the surface. Review the key trends affecting guests and travellers to maximize new opportunities.

Pre-arrival communication is crucial in hospitality, but generic tactics won't produce good results. Use these tips and grow satisfaction and loyalty.

The hospitality industry is changing rapidly, and hoteliers must adapt to meet high demands with limited resources. Discover how to use your guest data to get excellent results.

If you are looking to increase revenue, communicating in a personal way is key. Here are 9 ideas of different audiences you can build with your guest data.

Discover everything regarding new trends in guest experience and operations!

If you are looking to increase your revenue, building relationships is the first thing to pay attention to. Here are 4 ways to do it!

These powerful strategies will help you not only to recover direct bookings but also stay competitive in the long run.

If you are making these 6 mistakes, you are on your way to destroying your guest experience. Let's change that!

Chatbots are great to save time and have quicker answers. But are they enough to create a great guest experience and grow revenue?

Listen to Daan's advice in The Innovative Hotelier podcast.

Will automation in a hotel boost your numbers or push your guests away?

Download this checklist and discover how to create a guest journey that will make your guests happy.

Along with the travelling restrictions, one of the changes that the pandemic brought to the hospitality industry had to do with staff shortages.

The guests check in, check out, and you never hear from them again. Does it sound familiar?

Its biggest benefit is the ability to create a better customer experience, which at the same time leads to higher guest satisfaction and a revenue increase for your hotel.

A next-gen CRM is all about empowering your guest communication.

Automation and AI are hot topics in many industries right now and hospitality is no exception.

Most hoteliers, regardless of the size of their business, agree on this: creating a memorable guest experience is key.

Webinar and expert panel discussion representing 4 Leading Hotel Software Companies.