Watch the full webinar here to hear how Yours Truly Hotel and Gambino Hotels use automation to deliver truly personalised guest experiences without losing the human touch.
Automation can feel overwhelming. But when used effectively, it becomes a powerful tool for delivering personalised guest experiences.
In this webinar, hospitality experts share practical insights on how to use hotel automation to enhance guest communication, save staff time, and deliver personalized experiences at scale.
- How to apply personalisation at scale
- Which low-value adding touchpoints can be automated
- Best practices for onboarding staff to the use of automation & personalisation
Whether you're just starting with hotel tech or looking to improve your current strategy, this session offers valuable takeaways for modern hoteliers.
Panellists:
- Carsten Werblow, Head of Operations at Gambino Hotels
- Julia Schröder, Sales Director DACH at Bookboost
- Meghan Dinegar, General Manager at Yours Truly Hotel
