Unified Inbox

Manage your guest communication channels through a single inbox. Bookboost Unified Inbox integrates all messages from a variety of messaging apps, including: Website, Facebook Messenger, Email, SMS, WhatsApp, WeChat & More…

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Boost Operational Efficiency & Offer Digital Concierge Services

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Improved guest experience

Manage and respond to all guest enquiries through one platform which can be accessed remotely.

 

Allow guests to choose their preferred messaging app.

 

Delegate questions to other departments or team members with smart routing.

 

Be more with responsive and relevant to guests.

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More direct bookings

80% of guests check hotel websites before booking on OTAs!

 

Web Messenger will engage your website visitors and drive direct bookings.

 

Make hotel and reservation information accessible for more informed bookings.

 

Allow guests to find the information they need, when they need it.

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Message automation

Provide digital services 24/7 by setting up an automated chatbot to answer questions when your customer service team is unavailable

 

Automate repetitive guest inquiries using AI technology, making FAQs easily accessible so website visitors can get the answers and information they need quickly

 

Reduce the time your team spends on general enquiries.

The Only Guest Messaging Solution You’ll Ever Need

Fits into your workflow

Bookboost integrates with a number of hotel systems, apps and platforms to ensure you can make the most of your marketing and communication tools. With these connections you can access the most relevant data to optimise your guest relationships. 

1. Signup
Follow our easy step-by-step guide to setup your Web Messenger on your website and to get started with your Unified Inbox
2. Connect Channels
Choose the messaging apps you would like to connect and begin seeing guest messages coming into your new integrated inbox
3. Get Started
Begin building you pre-set answers and chatbot trees to benefit most from automation and reduce the strain on your staff. Use our resources or get in contact for further support and help.

Power your hotel with the Unified Inbox

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