AI Agent

24/7 guest service, powered by AI

Not a chatbot, Bookboost's AI Agent understands context, manages full conversations, and hands over to your team when it matters. On every channel.

What sets Bookboost's AI Agent apart

01

CDP powered, personalised conversations

It understands your guest, picking up on intent and nuance from the guest profile, rather than just matching keywords.

02

Handles full guest journeys autonomously

From simple FAQs to complex requests, it manages guest interactions end-to-end without human intervention.

03

Seamless human handover when needed

When a conversation needs a personal touch, it transfers the guest to your team with full context intact.

04

Works on every channel your guests use

WhatsApp, email, web chat, social media. Guests get the same quality experience wherever they reach out.

5 years of hospitality experience, built in

This isn't a generic chatbot with a new label. It's trained on five years of real hospitality data and thousands of guest interactions, so it understands how travellers actually communicate. That means it handles complex, multi-turn conversations with confidence.

Contextual understanding

Trained on real guest interactions

Hospitality-specific AI

Your team's smartest colleague

It works alongside your team, not instead of them. Routine questions like check-in times, Wi-Fi, and parking are handled instantly, so staff can focus on the moments that matter.

You control the personality, tone, and knowledge base. Configure it with your property's facts, FAQs, and brand voice, then test in a simulator before going live.

Customisable personality

Smart human handover

Built-in testing simulator

One AI Agent, every channel

Guests don't all use the same channel. The AI Agent meets them where they are. Website, WhatsApp, Messenger, Instagram, email, and more.

Same personalised experience everywhere.

Omnichannel support

Consistent experience everywhere

WhatsApp, email, web chat, social & more

Less admin, more hospitality.

Speak your guest's language

Guests write in their language and get a natural reply back. No translation tools, no copy-paste, no delays.

Average response under 5 seconds

Cut response times, let your Agent handle the routine so your team can focus on the moments that matter.

Routine queries, automated

Check-in times, parking, WiFi, breakfast, directions. Resolve  common questions without escalation.

Make guest communication easy with automation

Do more with less using the automation capabilities of the Unified Inbox.

Ready to elevate your guest experience?

Are you ready to increase your revenue and build lasting guest relationships? Take the first step today.