Resources and insights

Bookboost was recognized for its innovative and advanced Guest Messaging technology in the hospitality industry.‍

The HotelTechAwards rated top hotel software companies and tech products based on thousands of hotelier ratings and other key data-points.

It’s that time of year when Deloitte publishes its annual tech trends – and they’re out for 2020.

How to deal with your guests and expected guests at this time.

Chinese consumers have shown strong faith in their economy, particularly in the travel industry.

Join us weekly for 20-minute webinars to learn how to optimise Bookboost Web Messenger.

#WeWinThisBattleTogether

Responding to guests effectively.

Tips and Tricks to optimize Web Messenger

Employing Web Messenger: Case Study

A look at the new guest journey.

Preparing for market rebound after COVID-19.

How digital messaging technology used can elevate efficiency.

Guest Messaging is a tool designed to help hotels manage guest communication and enhance the guest digital experience.

Along with the travelling restrictions, one of the changes that the pandemic brought to the hospitality industry had to do with staff shortages.

The guests check in, check out, and you never hear from them again. Does it sound familiar?

Its biggest benefit is the ability to create a better customer experience, which at the same time leads to higher guest satisfaction and a revenue increase for your hotel.

A next-gen CRM is all about empowering your guest communication.

Automation and AI are hot topics in many industries right now and hospitality is no exception.

Most hoteliers, regardless of the size of their business, agree on this: creating a memorable guest experience is key.

Webinar and expert panel discussion representing 4 Leading Hotel Software Companies.

When facing challenges, you can either give up or embrace them as growth opportunities. We choose growth and positive change.

Guest messaging is a great way to connect with guests and create an outstanding guest experience. Let's review what you should and shouldn't do.

Balance between guest expectation and cost.

UpsellGuru tells us three ways you can leverage personalisation to build upselling strategies that are bulletproof.