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The latest industry news, helpful guides, and best practices articles.

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Guest Experience
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8 min read
Guest Experience: Guide to Create Valuable and Long-lasting Relationships
Most hoteliers, regardless of the size of their business, agree on this: creating a memorable guest experience is key.
Webinars & Live session
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1h Webinar
Webinar: Boost Revenue through a Better Pre-Arrival Guest Engagement Plan
Webinar and expert panel discussion representing 4 Leading Hotel Software Companies.
Hotel Marketing
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5 min read
Bringing the Hotel Industry into the Future!
When facing challenges, you can either give up or embrace them as growth opportunities. We choose growth and positive change.
Guest Journey
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6 min read
Guest messaging for hotels: 14 dos and don’ts you need to know about
Guest messaging is a great way to connect with guests and create an outstanding guest experience. Let's review what you should and shouldn't do.
Guest Experience
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5 min read
How to Manage the Economics of Return on Experience (ROX)?
Balance between guest expectation and cost.
Guest Journey
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4 min read
How to Use Guest Messaging to Improve the Digital Experience?
Guest Messaging is a tool designed to help hotels manage guest communication and enhance the guest digital experience.
Webinars & Live session
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3 min video
Elevate Efficiency While Enhancing Guest Services
How digital messaging technology used can elevate efficiency.
Webinars & Live session
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23 min webinar
Covid-19 Guest Communications series [webinar 5]
Preparing for market rebound after COVID-19.
Webinars & Live session
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21 min webinar
Covid-19 Guest Communications series [Webinar 4]
A look at the new guest journey.
Webinars & Live session
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18 min webinar
Covid-19 Guest Communications series [Webinar 3]
Employing Web Messenger: Case Study
Webinars & Live session
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22 min webinar
Covid-19 Guest Communications series [Webinar 2]
Tips and Tricks to optimize Web Messenger
Guest Journey
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4 min read
Keeping your Hotel Open with Guest Communication: Templates for Covid-19
#WeWinThisBattleTogether
Webinars & Live session
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20 min webinar
How to respond effectively to guests during COVID-19 [Webinar 1]
Responding to guests effectively.
Webinars & Live session
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3 min read
Webinar Sign up Info – Guest Communications to handle Covid-19
Join us weekly for 20-minute webinars to learn how to optimise Bookboost Web Messenger.
Guest Experience
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5 min read
After Crisis – China’s Travel and Consumption Rebounds
Chinese consumers have shown strong faith in their economy, particularly in the travel industry.
Guest Journey
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6 min read
Coronavirus – Dealing with Guest Communications and Preparing for the Future
How to deal with your guests and expected guests at this time.
Guest Experience
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6 min read
The 3 Tech Trends for Hotel Guest Experience 2020
It’s that time of year when Deloitte publishes its annual tech trends – and they’re out for 2020.
News
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3 min read
Bookboost Rated as “Best Guest Messaging in Europe” and “10 Best Places to Work in Hotel Tech 2020”
The HotelTechAwards rated top hotel software companies and tech products based on thousands of hotelier ratings and other key data-points.
News
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2 min read
Bookboost Named “World’s Leading Guest Messaging Platform 2019” by the World Travel Awards
Bookboost was recognized for its innovative and advanced Guest Messaging technology in the hospitality industry.‍
Guest Journey
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6 min read
How to use Guest Messaging to increase your Return on Experience (ROX)?
To satisfy guests' needs for more efficient, convenient, and personalized experience, Guest Messaging technology is a smart choice.
News
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3 min read
Bookboost Powers Guest Communication for CityHub Hotels
Bookboost has partnered with the tech-driven hotel group, CityHub to advance its guest communication platform.
Guest Experience
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3 min read
Personalization is Now a Popular Word in the Travel Industry
But the question remains, how to distinguish your hotel from the others?
Guest Journey
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5 min read
What to look for when choosing a Guest Messaging tool
The possibility of Guest Messaging is unlimited, it’s only your imagination that sets the boundary.‍
Guest Journey
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5 min read
The 3 Most Common Misunderstandings of Guest Messaging
You have heard of “guest”, you have heard of “messaging”, but do you know what is “Guest Messaging”?
Hotel Marketing
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2 min read
Research: Website Chat Increases Direct Bookings for Hotels
Both scientific research and real cases tell us, Website Chat increases guest satisfaction and direct bookings.
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