How to build a better guest experience in 2024? As the year comes to an end, let's dig deep into the things that are working and what are not anymore.
Everything is changing! And your property and you can't stay behind. Guests expect different things than the years before, and in order to meet their needs, you need to get as much insight as you can.
In this session, we will unravel all those topics and provide practical recommendations you can apply from day 1 of the new year.
