Guest data is more important than ever in hospitality today.
For personalisation, efficient interactions, smooth operations… and pretty much for every area of your hospitality business.
But, understanding how to use that data to get better results can be overwhelming. How can you transform all that information into actionable insights that actually grow your business?
In this hands-on webinar, we’ll give you a practical guide to mastering guest data. You’ll discover proven strategies and best practices to optimize your data management and leverage it for better decision-making.
Whether you’re just starting to harness guest data or looking to elevate your current efforts, this session will empower you to turn data into a competitive advantage.
You'll learn:
- How to overcome the most common challenges around data
- How to use guest data to drive CLTV
- Real-world examples of hotels using CDPs to increase guest loyalty and revenue
Panellists:
- Willem Rabsztyn, CEO and Co-founder at Bookboost
- Tobias Koehler, Founder at Hotel Tech Solutions
- Ilse Kous, Director of Operations at Bookboost
- Thibault Catala, Founder & Managing Director at Catala Consulting
This is more than just theory—it’s a roadmap for driving meaningful results with your guest data.
Enjoy the full recording here.
