If you are missing information, dealing with outdated guest details or struggling to chase data from different software, here is what we can do to change it.
All of those are very common challenges in hospitality, where different systems are used for different things, and many of them don’t talk to each other or integrate. This causes data silos, which limits your ability to have all data in one place and use it to grow your business.
Bookboost is designed to solve this challenge and help you leverage clean and centralised guest data from the first day.
Bookboost is designed for hospitality, to help hoteliers consolidate their customer data and start using it without any hassles.
Gather all data from different sources into one platform using our CDP
Clean your data and fix duplicated profiles with our match & merge algorithm
Access guest profiles with all key information about every guest
Gather all your communication channels into one inbox
With our CDP, you can consolidate all your customer data into one system. Either from PMS, Booking Engine, Upselling Software, Review Manager, or more. This results in one source of truth with minimal effort.
If any information is updated in any system, the updates will also be reflected in Bookboost, allowing you to always access the latest version.
Learn more about how Bookboost can help your property get better results and deliver a more personalised guest experience
It is also very common that data is outdated and many profiles have been created for the same guests due to multiple channels receiving reservations.
But no need to worry. Within our hotel customer data platform, our match & merge algorithm takes care of organising your data. It will remove any duplicated profiles, fix spelling mistakes and make sure data is updated and ready to use.
When your data is in one place, you can get real insights. Bookboost provides complete guest profiles where all valuable information is stored and visible. A real 360° view of your guests.
From their booking history to the marketing campaigns they’ve received and all the way to the amount they’ve spent in your property. With the right information, you can start creating targeted and value-led marketing campaigns and guest journeys that drive CLTV. All in Bookboost, without needing other platforms.
Another point of scattered data has to do with guest communication. Switching from platform to platform creates silos in communication too. With our Unified Inbox, this stops. All incoming messages from guests, either from OTAs, messaging channels, email, and more, will be stored in one single inbox.
You will get a general overview of all your messages and create a ticket for each conversation, ensuring all data is stored in one place and no guest remains without an answer.
Are you ready to increase your revenue and build lasting guest relationships? Take the first step today.
Learn more about Bookboost and its advantages.
Our hotel customer data platform easily connects to other software, ensuring the data transfer is safe and smooth. This transfer can be automated without any manual effort needed to ensure there is always one source of truth.
Data silos prevent you from having a big picture of your operations and your guests. In addition, having different profiles for the same guest on each system complicates your communications and planning. When you have a master guest profile, you can clearly understand your customers and create initiatives to reach them in the right way.
Absolutely! Once your data is in Bookboost you can use it for different things. Our CDP feeds our Multi-channel CRM, our Unified Inbox and our Guest App. For example, you can use your data to create different guest audiences and send marketing campaigns via email or WhatsApp to them.
Your PMS can store reservation data; however, it cannot store data based on communications, CLTV, messages received from guests, reviews, and more. To unify all available data, you need a hotel customer data platform.
Bookboost's open API provides hotels with the flexibility to seamlessly integrate the platform with their existing systems. We are compatible with 80+ PMS in the market.
