Guest behaviour is changing. New trends are emerging everywhere and hoteliers must adapt in order to stay in business. However, in the middle of all these changes, one thing remains true: a hotel's guest data is the key asset to reach good results.

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Having that in mind, this guide navigates the landscape of new guest behaviours but also provides useful guidance on how to use your guest data on each step of the guest journey with the goal of increasing revenue.

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What will you learn?

• New guest behaviour trends
• How to use technology in the research phase to grow more bookings
• How to use guest data in the pre-stay phase
• How to upsell using your guest data for better results
• How to use your guest data in the in-stay phase
• How to profit in the post-stay phase

Don't miss out on this resource built by Bookboost, Atomize & Roomdex and download your guide today.

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