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The latest industry news, helpful guides, and best practices articles.
Design
Podcast: Creating a better CX Community
Starting a community doesn’t need to be complicated, but how do you get started?
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Webinars & Live sessions
Guest Journey Basics: Strategy, revenue and optimization of processes
Unlock the power of guest journey mapping! Learn how to understand your guests, optimize operations, and boost revenue with a winning guest journey strategy.
Webinars & Live sessions
Being guest-centric: Data-Driven Strategies to Redefine Hospitality
Discover the right strategies to put your guests at the centre and grow your revenue.
Webinars & Live sessions
Guest Experience: YES and NOs for 2024
Discover how to elevate your guest experience in 2024!
Webinars & Live sessions
How to design your hotel tech stack: starting 2024 with a winning formula
Learn how to build a winning hotel tech stack for 2024.
Webinars & Live sessions
What is new in hospitality: Marketing, Revenue Management & Upselling
Explore the latest trends within marketing, revenue Management & upselling.
Webinars & Live sessions
How can new booking behaviours benefit or harm hotels?
New booking behaviours are coming to the surface. Hoteliers must recognise which ones are the ones that affect accommodation businesses the most and help their teams to adapt and make the most out of those trends.
Webinars & Live sessions
How to enhance the guest experience in times of low budgets and staff shortages?
The hospitality industry is changing rapidly, and hoteliers must adapt to meet high demands with limited resources. Discover how to use your guest data to get excellent results.
Webinars & Live sessions
What is new in guest experience & operations for 2023?
Discover everything regarding new trends in guest experience and operations!
Webinars & Live sessions
Webinar: Boost Revenue through a Better Pre-Arrival Guest Engagement Plan
Webinar and expert panel discussion representing 4 Leading Hotel Software Companies.
Webinars & Live sessions
Elevate Efficiency While Enhancing Guest Services
How digital messaging technology used can elevate efficiency.
Webinars & Live sessions
Covid-19 Guest Communications series [webinar 5]
Preparing for market rebound after COVID-19.
Webinars & Live sessions
Covid-19 Guest Communications series [Webinar 4]
A look at the new guest journey.
Webinars & Live sessions
Covid-19 Guest Communications series [Webinar 3]
Employing Web Messenger: Case Study
Webinars & Live sessions
Covid-19 Guest Communications series [Webinar 2]
Tips and Tricks to optimize Web Messenger
Webinars & Live sessions
How to respond effectively to guests during COVID-19 [Webinar 1]
Responding to guests effectively.
Webinars & Live sessions
Webinar Sign up Info – Guest Communications to handle Covid-19
Join us weekly for 20-minute webinars to learn how to optimise Bookboost Web Messenger.
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